Who we are
This policy applies to Solace Sands Spa & Wellness and to this website. You can reach us at rest@solacesands-spa.com, by phone at (928) 555-0193, or by mail at 2160 Juniper Mesa Road, Sedona, AZ 86336.
Information we collect
We only collect what we need to respond to you and provide our services.
- Contact details you give us, such as your name, email address, phone number and address.
- Details about the service you are requesting, entered in quote, booking or contact forms.
- Technical data such as browser type, device and pages visited, collected through cookies you allow.
- Records of our communications with you, including calls, emails and messages.
How we use your information
We use personal information to:
- Respond to enquiries and prepare quotes or appointments.
- Deliver, schedule and follow up on the services you request.
- Send service reminders and, where you have agreed, occasional offers.
- Improve our website and meet our legal and regulatory obligations.
Sharing
We do not sell your personal information. We share it only with trusted providers who help us run our business, such as scheduling, payment and email platforms, and only under agreements that require them to protect it. We may disclose information where the law requires it.
Retention and security
We keep information only as long as we need it for the purposes above or as required by law. We use administrative, technical and physical safeguards appropriate to the sensitivity of the data.
Your choices and rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, and to opt out of marketing at any time. Contact us using the details above and we will respond within 30 days.
Health information you share with us
To keep treatments safe we ask about health conditions, medications, allergies and pregnancy on an intake form. We treat that information as confidential. It is visible only to your practitioner and the front desk staff who schedule your visit, is never used for marketing, and is never sold or shared with advertisers.
You may ask us to update or delete your intake record at any time, subject to any records we are required to keep.
Photography at the spa
Guests are asked not to photograph other guests anywhere in the bathhouse, lounges or treatment areas. We photograph our own spaces outside opening hours, and we never publish an image of a guest without written permission.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.
This is a demo website with sample content. Solace Sands Spa & Wellness, its team, prices and reviews are fictional. Spa treatments are for relaxation and are not a substitute for medical care; please share health conditions or pregnancy with your therapist before any treatment.
